Main terms and conditions are as follows:
Account Charges:
All account charges incurred shall be invoiced after each booking or on the last working day of each month. Payment terms shall be 7 days from the date of invoice, late payments will incur an interest charge of the invoice total.
Additional Charges:
All parking charges, bridge tolls & ferries will be added to the clients invoice when incurred. Any chauffeurs requiring overnight accommodation, a charge will be included on the clients invoice. Any damage, staining or clients vomiting in our vehicles will incur a charge for the cost of cleaning / repairing the vehicle.
Cancellation Charges:
The cancellation of a booking less than 12 hours of the original timed booking will incur the full cost of the hire to be charged. Cancellation between 3 & 7 days, a 15 % of the total cost of the hire will be charged. The cancellation of a chauffeur lease contract will be negotiated upon the length of the contracted period. Wedding bookings will receive a refund depending upon the cancellation time period before the wedding date, the $100.00 deposit per car is non refundable.
Clientele:
Opera Cars & Limousines, Chauffeur Services will require the names of all clients they are driving and the name of the person who books our services through a company account held.
Disorderly Behavior:
Opera Cars & Limousines, Chauffeur Services reserve the right to refuse travel to anyone that it deems to be a nuisance or danger to passengers or employees.
Hire Periods:
All hire periods will start when the chauffeur or vehicle arrives at the collection address or office and finishes, except when hires are subject to a fixed charge, special rate or contract. All hires are subject to a minimum charge of two hours.
Insurance:
Opera Cars & Limousines Chauffeur Services have a public liability insurance policy, which covers all the services it offers. In addition, all of Opera Cars & Limousines Chauffeur Services vehicles are comprehensively insured for hire and reward carriage.
Mileage Charges:
Opera Cars & Limousines Chauffeur Services do not charge for mileage driven unless the request is for a transfer service which is priced on the distance or the request.
Our Responsibilities:
We shall supply all the inclusions of the hire as specified in the confirmation of booking.
We accept responsibility for acts/omissions of our employees.
GST and Amendments:
All prices quoted are exclusive of GST. Opera Cars & Limousines Chauffeur Services reserve the right to cancel or amend its terms of conditions at anytime. Notification will be sent to all clients before any amendments are agreed upon and implemented to an account.
Vehicles:
We reserve the right to change any vehicle booked with us with either an equivalent vehicle of the same type or superior. If an upgraded vehicle is provided it will be at Opera Cars & Limousines Chauffeur Services expense.
Wedding Deposits:
We do ask for a $100.00 non refundable deposit per wedding vehicle.
We do not accept responsibility for:
Bodily injury or death or sickness to the signatory of the contract or any other person except where such death or injury is caused directly by a member of Opera Cars & Limousines Chauffeur Services. We are insured for passenger travel. This insurance is for public liability and NOT independent travel insurance.
We do not accept responsibility or liability for:
Delays caused by inclement weather conditions.
Amenities supplied by third parties such as ferry companies, hotels or any other party contracted on your behalf.
Any theft or damage to properties of the signatory of the contract or any other person travelling within the contract, except where such theft or damage is caused by a direct action of the employees of Opera Cars & Limousines Chauffeur Services.
Any delays caused by strike action.
Acts of god or conflict of war or force majeure.
Working Hours:
Opera Cars & Limousines Chauffeurs are available for hire 24 hours a day 365 days a year. Bookings for Public holidays require 2 days prior notice and special rates will apply.Special Events:
Bookings for Special Events, such as Sporting Events require 2 days prior notice and special rates will apply.
Excellence with Reliability Hire a Limo Car with us
When you travel with us you don't have to be anything more than what you are. So whether you are the CEO of a multinational company or an overseas visitor, we will do our best to make your trip as comfortable as possible.